By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
In no event shall Pinnacle BioLabs or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Pinnacle BioLabs's Internet site, even if Pinnacle BioLabs or a Pinnacle BioLabs authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Pinnacle BioLabs's web site could include technical, typographical, or photographic errors. Pinnacle BioLabs does not warrant that any of the materials on its web site are accurate, complete, or current. Pinnacle BioLabs may make changes to the materials contained on its web site at any time without notice. Pinnacle BioLabs does not, however, make any commitment to update the materials.
Pinnacle BioLabs has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Pinnacle BioLabs of the site. Use of any such linked web site is at the user's own risk.
Any claim relating to Pinnacle BioLabs's web site shall be governed by the laws of the State of Indiana without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.Privacy >
At Pinnacle BioLabs, our Customer Service team is always happy to help answer any question you may have. Call us at 1-800-609-6419 ext. 2, between 8:00 a.m. and 5:00 p.m. CST or email us at firstname.lastname@example.org. If you have to leave a message or send us an email, we will to get back to you within 24 hours. We also schedule phone support sessions as needed. Start a support case with us, and if we can’t resolve it quickly via email, we’ll be happy to talk to you.
Your complete satisfaction is our goal. You may return any item shipped by Pinnacle BioLabs for a full refund for the cost of item (excludes freight), keeping the following in mind:
Item must be returned to us in new condition, unopened, with original packaging and accessories.
Pinnacle BioLab's return policy is 10 days from receipt of merchandise with a copy of your original invoice. If there are any discrepancies in the order, those need to be reported to us within 2 business days from receipt.
Unfortunately, we cannot accept any returns after 10 days from receipt of merchandise.
If the customer's return is a result of an error on our part, we will refund all shipping charges they incur, including free return shipping.
All other returns will incur a 20% restock fee and return postage will apply. We will not refund any shipping charges to these types of returns.