At Pinnacle BioLabs, our Customer Service team is always happy to help answer any question you may have. Call us at 1-800-609-9321 ext. 2, between 8:00 a.m. and 5:00 p.m. ET or email us at firstname.lastname@example.org. If you have to leave a message or send us an email, we will to get back to you within 24 hours. We also schedule phone support sessions as needed. Start a support case with us, and if we can’t resolve it quickly via email, we’ll be happy to talk to you.